Like, it’s such a punch in the face of the user when it’s hidden in the terms of service. It’s so scummy it hurts. I still can’t believe corporations are getting away with avoiding going through the legal system like that.

Here are the cons of an arbitration clause:

  1. You lose the right to class action lawsuits
  2. It’s less public than going through the legal system
  • Pennywise@quokk.auEnglish
    3·
    11 hours ago

    Depends on the arbiters. If they’re truly independent and unbiased, that’s great.

    • schipelblorp@sh.itjust.works
      4·
      11 hours ago

      That’s the crux of it. How are arbiters ever going to be truly independent when repeat businesses necessarily only ever comes from one half of their arbitration? CorpoCorpInc selects your arbitration company for 200 arbitrations a year. How many of those cases does CorpoCorpInc lose before they decide to go with a different arbitrator?

      So maybe if you want to make a law, find a way to break that implicit feedback loop.

      • Pennywise@quokk.auEnglish
        11·
        11 hours ago

        Typically, you choose arbiters like you would choose a jury and you can object…

        • schipelblorp@sh.itjust.works
          1·
          11 hours ago

          Let’s say you’re some slob disputing a $65 charge or some shit and they are a multi-billion dollar corporation that does thousands of these a year. Even if you object to their pick, whomever you mutually decide to go with has a chance at repeat businesses with CorpoCorpInc, but very unlikely to have repeat business with you.

          Edit: I honestly don´t know anything about the details of arbitration, so if you’d like to tell me what safeguards are in place, I’m all ears.