Like, it’s such a punch in the face of the user when it’s hidden in the terms of service. It’s so scummy it hurts. I still can’t believe corporations are getting away with avoiding going through the legal system like that.
Here are the cons of an arbitration clause:
- You lose the right to class action lawsuits
- It’s less public than going through the legal system
As a general rule, arbitration is a great tool for multiple parties to resolve a dispute without going all the way to trial.
The issue isn’t with arbitration on it’s face, but forced arbitration as dictated by a single party.
And of it’s forced through the AAA is even worse.